Client Care Team

The Telamon Client Care Team (CCT) was established in 2017 with one primary function in mind; to provide exceptional service to our brokers!

CCT can handle your Billing Questions, Binders, Certificates, Claim Questions, Endorsement Requests, and Registry Requests just to name a few. CCT, led by team Manager Melissa Nord, handles our broker’s needs in a timely and efficient manner by acting as the “Go-To Resource” for all service-related questions. Their fast and friendly support allows our Account Executives to focus on advocating for your underwriting needs, and helping provide the best possible solutions for you and your valued clients.

Through extensive product training, team collaboration, and striving to continuously improve, CCT is your support team that will grow with you!


1-888-349-0659  Ext. 719

Personal lines service inquiries:

Commercial lines service inquiries:

Client Care Team

Margaret Bleakney

Associate Account Manager, Client Care 617-614-1263

Kelly Glennon

Senior Support Specialist, Client Care 617-614-1267

Hannah Bleakney

Support Specialist, Client Care 617-614-1209

Amanda Ferrari

Operations Support Specialist, Client Care 617-614-1251

Janet Roy

Administrative Support Specialist, Client Care 617-614-1242

Wanda Yee

Administrative Support Specialist, Client Care 617-614-1259
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