Department

Staff Filter

Our Team

Support Specialist | Client Care Team
Sduvestefaustin@telamonins.com
617-614-1244
Senior Support Specialist | Client Care Team
Tdee@telamonins.com
617-614-1231
Account Manager
nkinne@telamonins.com
617-614-1248
Senior Support Specialist | Client Care Team
lsantiago@telamonins.com
617-614-1251
Support Specialist | Client Care Team
lramos@telamonins.com
617-614-1257
Support Specialist | Client Care Team
njackowski@telamonins.com
617-614-1236
Senior Support Specialist | Client Care Team
kfrasca@telamonins.com
617-614-1208
Director of Middle Market Placement
sjackowski@telamonins.com
617-614-1258
Vice President | Renewal Team Lead
nsleek@telamonins.com
617-614-1207
HR Specialist
jpeterson@telamonins.com
617-614-1215
Senior Vice President | Business Development
aramos@telamonins.com
617-614-1216
Vice President | New Business Team Lead
amonforte@telamonins.com
617-614-1217
Senior Vice President of Operations | Business Insurance
tmurray@telamonins.com
617-614-1261
Chairman
Msusco@telamonins.com
617-614-1210
Staff Accountant
lwiggin@telamonins.com
617-614-1249
Chief Financial Officer
kmallory@telamonins.com
617-614-1219
AR & AP Specialist
kkeady@telamonins.com
617-614-1226
Chief Culture Officer
kmurray@telamonins.com
617-614-1302
Associate Account Manager
hbleakney@telamonins.com
617-614-1209
President & Chief Executive Officer
gsusco@telamonins.com
617-614-1229
Senior Vice President | Client Care Team
mnord@telamonins.com
617-614-1206
Senior Vice President | Quality Assurance
dbsheedy@telamonins.com
617-614-1214

New Business: newbiz@telamonins.com

Commercial Lines Service Inquiries: CLSupport@telamonins.com

The Telamon Client Care Team (CCT) was established in 2017 with one primary function in mind; to provide exceptional service to our brokers!

CCT can handle your:

  • Billing Questions
  • Binders
  • Certificates
  • Claim Questions
  • Endorsement Requests
  • Registry Requests


CCT, led by team Manager Melissa Nord, handles our broker’s needs in a timely and efficient manner by acting as the “Go-To Resource” for all service-related questions. Their fast and friendly support allows our Account Executives to focus on advocating for your underwriting needs, and helping provide the best possible solutions for you and your valued clients.

Through extensive product training, team collaboration, and striving to continuously improve, CCT is your support team that will grow with you!

Phone: 1-888-349-0659  Ext. 719