Department

Our Team

New Business: newbiz@telamonins.com

Commercial Lines Service Inquiries: CLSupport@telamonins.com

The Telamon Client Care Team (CCT) was established in 2017 with one primary function in mind; to provide exceptional service to our brokers!

CCT can handle your:

  • Billing Questions
  • Binders
  • Certificates
  • Claim Questions
  • Endorsement Requests
  • Registry Requests


CCT, led by team Manager Melissa Nord, handles our broker’s needs in a timely and efficient manner by acting as the “Go-To Resource” for all service-related questions. Their fast and friendly support allows our Account Executives to focus on advocating for your underwriting needs, and helping provide the best possible solutions for you and your valued clients.

Through extensive product training, team collaboration, and striving to continuously improve, CCT is your support team that will grow with you!

Phone: 1-888-349-0659  Ext. 719

Senior Support Specialist | Client Care Team
aferrari@telamonins.com
617-614-1251
Assistant Vice President | New Business Team Lead
amonforte@telamonins.com
617-614-1217
Senior Vice President | Business Development
aramos@telamonins.com
617-614-1216
Senior Vice President | Quality Assurance
dbsheedy@telamonins.com
617-614-1214
President & Chief Executive Officer
gsusco@telamonins.com
617-614-1229
Associate Account Manager | Client Care Team
hbleakney@telamonins.com
617-614-1209
Support Specialist | Client Care Team
hlacivita@telamonins.com
617-614-1257
HR Specialist
jpeterson@telamonins.com
617-614-1215
Chief Culture Officer
kmurray@telamonins.com
617-614-1302
Support Specialist | Client Care Team
kfrasca@telamonins.com
617-614-1208
AR & AP Specialist
kkeady@telamonins.com
617-614-1226
Senior Vice President | Finance
kmallory@telamonins.com
617-614-1219
Staff Accountant
lwiggin@telamonins.com
617-614-1249
Senior Vice President | Client Care Team
mnord@telamonins.com
617-614-1206
Chairman
Msusco@telamonins.com
617-614-1210
Vice President | Renewal Team Lead
nsleek@telamonins.com
617-614-1207
Administrative Support Specialist | Client Care Team
sderenzo@telamonins.com
617-614-1267
Director of Middle Market Placement
sjackowski@telamonins.com
617-614-1258
Senior Vice President of Operations | Business Insurance
tmurray@telamonins.com
617-614-1261
Senior Account Manager
tducey@telamonins.com
617-614-1248
Administrative Support Specialist | Client Care Team
wyee@telamonins.com
617-614-1259