Department

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New Business: newbiz@telamonins.com

Commercial Lines Service Inquiries: CLSupport@telamonins.com

The Telamon Client Care Team (CCT) was established in 2017 with one primary function in mind; to provide exceptional service to our brokers!

CCT can handle your:

  • Billing Questions
  • Binders
  • Certificates
  • Claim Questions
  • Endorsement Requests
  • Registry Requests


CCT, led by team Manager Melissa Nord, handles our broker’s needs in a timely and efficient manner by acting as the “Go-To Resource” for all service-related questions. Their fast and friendly support allows our Account Executives to focus on advocating for your underwriting needs, and helping provide the best possible solutions for you and your valued clients.

Through extensive product training, team collaboration, and striving to continuously improve, CCT is your support team that will grow with you!

Phone: 1-888-349-0659  Ext. 719

Account Manager
hbleakney@telamonins.com
617-614-1212
Support Specialist | Client Care Team
Sduvestefaustin@telamonins.com
617-614-1244
Team Leader | Client Care Team
kfrasca@telamonins.com
617-614-1208
Support Specialist | Client Care Team
njackowski@telamonins.com
617-614-1236
Vice President | Business Development
sjackowski@telamonins.com
617-614-1258
AR & AP Specialist
kkeady@telamonins.com
617-614-1226
Account Manager
nkinne@telamonins.com
617-614-1248
Chief Financial Officer
kmallory@telamonins.com
617-614-1219
Vice President | New Business Team Lead
amonforte@telamonins.com
617-614-1217
Chief Culture Officer
kmurray@telamonins.com
617-614-1302
Senior Vice President of Operations | Business Insurance
tmurray@telamonins.com
617-614-1261
Senior Vice President | Client Care Team
mnord@telamonins.com
617-614-1206